A burst supply line, an overflowing tub, or a storm surge under the back door doesn't wait for business hours, and neither do we. We dispatch Aubrey units carrying industrial extraction pumps, air movers, and commercial dehumidifiers already loaded on the truck.
Hirex Water Damage started because homeowners in Aubrey, TX kept telling us the same story: a national hotline picked up, put them on hold, and then subcontracted the job out to whoever was cheapest and closest. Every technician on our Aubrey roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Each lead tech holds an IICRC Water Restoration Technician certification and has personally handled clean-water, gray-water, and contaminated black-water losses, so Water Damage Repair in Aubrey isn't a side service we tacked on — it's the reason the company exists. Full liability coverage and Aubrey, TX licensing back every job we take, so you're protected from the moment our truck pulls into the driveway.
We keep a stocked warehouse inside Aubrey, TX so equipment never has to be trucked in from another region, which is the difference between a 45-minute arrival and a next-day one.
Ask any Aubrey property manager who has dealt with a burst supply line at 3am — the difference between a crew that shows up ready and one still loading a truck at the shop is measured in gallons of water soaking into your subfloor. That's the gap Hirex Water Damage was built to close, one Aubrey call at a time.
Not every leak announces itself with a flooded floor. A lot of the worst damage we see in Aubrey started small and got ignored for weeks. Here's what tells us a property needs professional attention rather than a mop and a fan:
If any of that sounds familiar, don't wait for it to get worse — call our Aubrey line and we'll tell you honestly whether it's a same-day emergency or something we can schedule.
Whether it's one bedroom carpet or an entire flooded commercial floor, our Aubrey crews scale the response to match the loss — nothing gets a cookie-cutter response.
Truck-mounted extraction equipment on every Aubrey rig pulls high volumes of standing water fast, so drying starts the same day instead of the next. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
Once water is out, we bring in commercial air movers and LGR dehumidifiers, positioned using psychrometric readings rather than guesswork, with daily drying logs so you can see the numbers improving, not just take our word for it.
For Aubrey homeowners, that means drywall removal at the flood cut line, subfloor assessment, and content pack-out for anything that can be saved, with clear photo documentation at every stage for your insurance claim.
Aubrey businesses and property managers get a dedicated project lead, after-hours crews, and equipment scaled to square footage rather than a single-crew response — we know a flooded lobby or a leaking unit above tenants below has to move fast.
Category 3 blackwater calls for full PPE, antimicrobial treatment, and disposal of anything porous that touched the contamination — our Aubrey crews are trained for exactly that protocol.
On top of standard drying, our Aubrey crews treat affected materials to reduce mold risk and will be upfront if a section needs specialist remediation.
We quote the job before equipment gets plugged in, so there's no surprise line item buried in the final invoice.
Because our equipment cache sits inside Aubrey, TX, most Aubrey calls see a technician on-site in under 60 minutes.
We document everything with photos and moisture logs and work directly with your adjuster so you're not stuck translating restoration jargon.
Final moisture readings have to hit dry-standard before we consider a Aubrey job done, and getting there again is on us, not you.
A short call with our Aubrey dispatcher tells us whether this is a one-room job or a multi-crew response before anyone drives out.
The closest available technician is routed to your Aubrey property with equipment staged and ready.
We remove standing water first, then map moisture and position air movers and dehumidifiers based on the readings.
We don't close the file until the numbers confirm the structure is dry, and you leave with full photo and moisture documentation.
Our Aubrey technicians use moisture meters at the start and the end of every job, and the final number has to hit the dry standard before we leave. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
That's not a marketing line — it's written into every Aubrey work order we issue. We try to send the original technician back for any follow-up so you're not re-explaining the job to someone new.
"Water heater blew at midnight and the Hirex Water Damage crew had extraction equipment running before 1am. Genuinely fast." — Danielle R.
"The team handled every conversation with my adjuster — I never had to explain what psychrometrics meant to anyone." — Marcus T.
"The drying logs they left behind actually made sense — I could see the numbers dropping every day until it was done." — Priya S.
"They worked overnight so our restaurant wasn't closed longer than it had to be. That mattered a lot to us." — Aaron W.
"Nobody wants to call about a sewage backup, but they walked me through the containment and PPE process calmly." — Lena G.
"The quote matched the final invoice exactly. No surprise charges tacked on at the end." — Sam O.
Most Aubrey dispatches are on-site within 60-90 minutes since our crews and equipment are based in-state, not flown or trucked in from elsewhere.
Yes — every Aubrey job gets a written estimate before equipment is turned on, and we walk through it with you line by line.
Around-the-clock coverage in Aubrey includes extraction, drying, and Category 3 sewage response — nothing on that list waits for morning.
Direct adjuster communication is standard — we send photo and moisture documentation formatted for a Aubrey insurance claim.
We rely on moisture meters and psychrometric readings, not a guess, before signing off on a Aubrey job as complete.
Blackwater and sewage response is a core part of what our Aubrey team does, not a job we sub out.
If it's safe, shut off the water source, move electronics and valuables away from the affected area, and avoid the space if standing water is near outlets.
Yes, we regularly respond to commercial and multi-unit losses in Aubrey, including retail, restaurants, and office space.
Most Aubrey residential jobs dry out in 3 to 5 days depending on how much material got wet and how long it sat before extraction.
Quick extraction and drying in Aubrey significantly lowers mold risk, since spores need sustained moisture over roughly a day or two to establish.
We stand behind every Aubrey job with a documented dry-standard guarantee and a 30-day callback policy.
We cover Aubrey and the surrounding zip codes listed below, plus neighboring communities throughout Aubrey, TX.
Aubrey is our home base, and our reach extends across Aubrey, TX through a network of staged equipment and on-call technicians. If your address falls inside or near Aubrey, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for Aubrey, Aubrey, TXCall now and speak with a real Aubrey dispatcher, not a national call center.
Call +1-844-578-1604